The Know Your Health Plan member library is designed to give New Mexico Presbyterian members information for staying educated about their health plan benefits. Here you'll find the most frequently asked questions, educational health plan videos, and other health care resources in New Mexico.

Frequently Asked Questions

Frequently Asked Questions

Answering your health plan questions quickly and efficiently is important to us. To better serve you, we have compiled a list of frequently asked member questions for your reference.


Health Plan Education Videos

Health Plan Education Videos

Our series of educational videos will assist you in better understanding your health plan benefits. You will learn about:

  • How to make the most out of your health plan benefits
  • The difference between copays and deductibles
  • How you can avoid costly medical bills by staying in-network vs. going out-of-network
  • The difference between a doctor’s referral and a prior authorization
  • If you are on a high deductible health plan or want to know more about them, you’ll enjoy watching the video on how consumer driven health plans work.


For Members

For Members

Assuring you have the healthcare information you need is important to us. Here are some helpful healthcare resources and services that are available to you as a Presbyterian member. We will regularly add to this list, so please be sure to check back with us when you have questions.